Our DNA

24 Hour Operation
Genuine around the clock claims handling from our in house team

Expert People
Award winning training backed up by robust audit, feedback and coaching

First Call Resolution
In order to give customer certainty and remove delays in claims handling

Collaborative Partnerships
Integrated and shared approach to delivering the best service

Innovative Technology
Supporting decision making, removing inefficiency and controlling the complex

Robust Product Governance
Legal, motor & assistance product manufacture specialists
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