Successful Scheme Development
We have extensive experience in the implementation and sustained performance of high volume schemes and claims handling solutions with ‘household name’ insurance organisations.
In partnering with Coplus we can be a one stop shop relating to almost any need in the ancillary products space. We can provide specific enhancements tailored to different target markets and can bespoke any products advising on price impact and customer utilisation.
Our continuous improvement approach is extremely important. From the scheme design through to point of sale training and the claims journey. We capture data throughout the claims process which inform product enhancements and process improvements.
Fully Managed End to End Service
From product design, manufacture and governance to claims handling
To enable you to take and maintain a market leading position
Products backed by market leading scheme performance MI
Robust Product Governance
We monitor the product claims ratio performance and claims data on a monthly basis. As claims handler we benefit from operating a continuous feedback loop, using information about complaints or dissatisfaction as well as rejected claims to inform product development.
Our oversight of product distribution and performance ensures we are operating value measures for our policies, which we are proud to proactively share with our business partners. We conduct these exercises regularly to ensure we comply with FCA regulations.
Honest and Complete Loss Ratios
We analyse the performance of our products to ensure fair value to the end consumer
Customer Value for Money
Providing consultation on fair retail rates for services delivered
Benchmarking the Market
Allowing our customers to see where our products sit in the general market place
Transparent Pricing Approach
Shared target loss ratio with regular reviews over a consistent period