Broker Motor Claims Services
Providing an outstanding first notification of loss (FNOL) provision is crucial to delivering a positive and swift claims journey for policyholders. We are proud of the fact that our systems, staff, training and auditing processes are of an award winning level.
At Coplus, we pride ourselves on our ability to offer a seamless FNOL service and deliver beyond the expectations of both our insurance brokers, insurers and the thousands of customers we help on a daily basis.
Scale and Experience
Calls per annum
Claims per annum
Working for you and your customers
At Coplus our 24/7 in house FNOL service for insurance brokers delivers your service as an extension of your business. We represent your brand in the best possible way, helping to build trust and loyalty with your customers. Our processes and systems enable us to operate at scale and for niche providers, giving a fully flexible, open and transparent way of working.
We use enhanced Claims Management Technology which is infinitely customisable and scalable enabling a custom-made but accurate operation
Personal Injury Reforms will completely disrupt the market and we are leading the way in new claims handling solutions to meet these changes
Our collaborative and open style make us a trusted partner with strong insurer relationships that support mutual growth and long term success
Non Fault Services for Brokers
During a claim when your policyholder isn’t at fault we aim to make sure that we achieve a fast and effective resolution that gets your customer back on the road quickly.
From personal injury to vehicle repair we have access to a broad range of supplier panels, expertly crafted over 30 years that allow us to provide effective solutions and advice to your customers.
We focus on decisions that lead to effective results seeing no point in pushing cases on a track that won’t proceed
Operating through expert supply chain partners ensures competitive pricing and high service standards whilst being able to meet all demands
We can customise our processes to tailor services to specifically suit your business and its unique requirements