Our flexible approach and ability to completely customise our service means we can meet the differing needs of markets across the whole of the insurance sector.
Whether you are looking to extend your service through the addition of insurance product sales or if you are an established insurer with a specific outsourcing need, we will be able to create the right mix of products and services to help your business.
Here are some examples of how we work with different markets:
We understand the competitive environment of the broker market in which companies need to be able to differentiate their brand and offer good value for money to their clients.
From small independent businesses through to the biggest UK brands our tailored service gives brokers both expert product development and personalised claims service.
We invest time in understanding and building our reputation with insurers in order to support our brokers in the best possible way. A strong broker-insurer relationship is fundamental for successful brokers and we actively encourage joint meetings with brokers’ insurance partners to ensure we are working together to achieve a first class claims journey.
Our collaborative way of working means we are able to optimise performance for brokers and work together to achieve business goals such as developing new customer propositions, optimising product performance or increasing customer satisfaction.
To be an effective partner for our broker customers we place a high value on developing productive relationships with insurers.
Our door is always open and we positively welcome insurers to come to our offices and see how we operate. We are happy to demonstrate our processes and systems and develop a mutual understanding.
When providing services on behalf of brokers we are always aware of the insurers needs also and manage claims efficiently and accurately, with prompt action to control the claims costs for the insurer.
We are also able to meet a variety of needs for insurers by providing a very specific, controlled and tailored service through our extensive supply chain network, product portfolio and claims management technology.
Insurtech is about using technology to do insurance better. We identify with this passion for creating better experiences for customers and continuously innovate and improve to ensure that is what we do.
We understand the criticality of being ‘right first time’, especially for a business looking to establish itself in the market, so give complete transparency, establishing trust and assurance of our operations.
Another reason insurtech’s choose Coplus is because we think differently. We work with our partners to understand how their business operates and to align our service with the customer proposition. We can move fast to get things up and running quickly and are always keen to explore new ideas.
Our specialisms in motor, legal and property insurance schemes make us an ideal partner for retailers looking to enhance their proposition with the additional protection of insurance.
Our experience can help retailers select the most valuable product benefits for their customer base and ensure these are fully understood and communicated to the customer at point of sale.
With extensive flexibility we can integrate with the customer journey and of course provide a seamless claims experience when the customer needs it.